从撰写《透析外企面试》系列文章至今,笔者已经介绍了诸多面试技巧,在此有一点必须要提醒应聘者:面试结束时,应聘者应积极、主动地向主考官索取名片,只要礼貌得体,主考官一般都不会拒绝。这样做的目的是为了获取主考官的联系方式,以便给其发送一封面试后的感谢函。写感谢函有两个目的:①感谢主考官花费时间与精力来面试你;②通过书面的形式再次强调自己的优势所在以及渴望得到这份工作的热情,加深主考官对你的印象,为获得应聘职位增加砝码。有些应聘者可能觉得这种做法有些唐突,会打扰到主考官,让其感到厌烦。其实不然,外企往往更青睐于积极、主动的应聘者。所以,如果应聘者能适时发出一封诚挚的感谢函,往往能起到推波助澜、画龙点睛的作用。应聘者可以将自己手写或打印的感谢函邮寄给主考官,但更便捷的做法是发电子邮件。下面笔者就具体介绍一下感谢函的撰写框架和注意事项,并提供几篇范例,供应聘者参考。
撰写框架
感谢函通常包括四个部分,笔者建议应聘者在这四个部分中分别强调如下内容。
第一部分:应聘者应感谢主考官在百忙之中抽时间与自己会面,同时说明自己对所应聘职位充满浓厚的兴趣和极大的热情。
第二部分:应聘者应说明自己胜任该应聘职位的主要原因。具体而言,应聘者可以在信中表明以下几点:①通过面试,自己对该公司以及应聘职位有了进一步的了解;②强调自己如何能够利用专业技术和工作经验来不断满足或持续改进应聘职位的某些关键性需求;③简单列举自己具备的应聘职位所需的各种技能或素质。
第三部分:应聘者可通过感谢函弥补自己在面试中表现的不足之处。假如应聘者换工作相对频繁,在面试时就会引起主考官的疑虑,这时应聘者在感谢函中可以这样写:“尽管我在过去的五年里换过四份工作,但从上大学起至今,我一直在专业网站做义务论坛管理员,这表明我具有奉献精神。”此外,应聘者还可以增加一些在面试时没有提起而主考官可能会感兴趣的信息,特别是一些与应聘职位密切相关的内容,以加深主考官对自己的印象。
第四部分:应聘者应再次感谢主考官,重申自己对应聘职位充满兴趣;同时说明自己将来愿意为应聘单位提供其他相关信息,并期待早日收到主考官的回复。
注意事项
应聘者在撰写感谢函时,要注意以下几方面内容。
1. 面试官的姓名和职位一定要写对。应聘者在写面试官的姓名和职位时,一定要非常小心,一旦写错了,将被视为非常不礼貌的行为,不但达不到预期效果,反而会弄巧成拙。
2. 信函内容要让人感到热情真诚。如果应聘者在信中只是一味地重述“我非常喜欢或者仰慕贵公司”,或只是平淡地说“谢谢您的考虑”,会让人感到空洞无物、缺乏诚意,起不到实质性的作用。因此,除了客套话外,应聘者应着重谈及一些实质性的话题,例如自己的专业知识与经验能满足应聘职位的需求,以及自己对面试时某些问题的补充看法等。这样的内容才会引起主考官的兴趣,让他们看到应聘者的诚意。
3. 感谢函的措辞要言简意赅、重点突出。外企人力资源部门的工作人员大多很繁忙,很少有时间来读那些长篇大论的感谢函,所以应聘者的感谢函要简洁明了、重点突出。
4. 给每位主考官都发送感谢函。如果面试时有多位主考官,那么应聘者应尽可能给每位主考官都发送感谢邮件,每封邮件的内容也应根据面试的具体情况而有所不同。
5. 反复检查,避免错误。应聘者在发送感谢函前一定要反复检查几遍,看看信的段落结构是否清晰,语言是否礼貌得体,避免出现拼写与语法上的错误。
感谢函范例
下面笔者根据前几期谈到的面试问题以及大学生在应聘时常遇到的情况,提供几篇感谢函范例,以供读者参考。
感谢函1 (应聘职位:营销部助理)
Dear Mr. Smith,
It was very enjoyable to speak with you about the marketing assistant position at the HBC Agency this morning. The job, as you presented it, seems to be a very good match for my skills and interests. The creative approach to marketing management that you described confirmed my desire to work with you.
In addition to my enthusiasm, I will bring to the position strong writing skills, assertiveness (自信十足) and the ability to encourage others to work cooperatively with the department. My artistic background will help me to work with artists on staff and provide me with an understanding of the visual aspects of our work.
I understand your need for administrative support. My detail orientation and organizational skills will help to free you to deal with larger issues. I neglected to mention during my interview that I had worked for two summers as a temporary office clerk. This experience helped me develop my secretarial and clerical skills.
I appreciate the time you took to interview me. I am very interested in working for you and look forward to hearing from you about this position.
Kind regards,
Sandy Anderson
感谢函2 (应聘职位:客户服务)
Dear Susan,
I would like to thank you again for interviewing me for the Customer Service position yesterday. I really enjoyed meeting you after all our phone calls and learning more about the position and DLP Retail Corp.
As I told you during the interview, I am very excited about the possibility of joining your team. I am convinced that my previous customer service experience in a similar environment will contribute positively to your department and the company as a whole.
I would love to work as a member of your team and look forward to hearing from you soon with regard to my application.
Thank you again for your time and interest. Please contact me if there is any further information I can provide.
Kind regards,
Sonia Wong
感谢函3 (校园招聘面试)
Dear Ms. Jones,
Thank you for the time you spent interviewing me yesterday during your visit to the SBC Institute. I am very interested in your retail management trainee program, which sounds both challenging and exciting.
As we discussed, I will complete my marketing degree in two months and am convinced that the skills I have learned during my studies will be of real benefit in undertaking this program. The temporary jobs I have had in various retail outlets have helped me gain a practical understanding of the retail environment and how to deal with the public.
I would like to arrange an on-site visit to POP Outlets (商店) to learn more about the company. I would be grateful if you could arrange this visit for me. I am looking forward to hearing from you soon.
Thank you again for your time and interest.
Sincerely,
Wang Dongzhi
感谢函4 (实习生面试)
Dear Mr Smith,
I would like to thank you for the time you took this morning to discuss the internship position available at REP Corporation. Both the interview and the company tour were very informative and enjoyable. I am excited about the possibility of an internship with such a respectful and dynamic organization.
I am confident that this internship is an excellent fit for my abilities and skills. My accounting knowledge and computer skills will allow me to quickly become a productive staff member.
I am enthusiastic about how much I am going to learn at REP Corp and can assure you of my commitment and motivation in this regard.
I am very grateful for your time and the efforts you made to arrange my visit. I look forward to hearing your final decision.
Sincerely,
Zhang Maozhong
感谢函5 (请求获得第二轮面试)
Dear Mr. Brown,
It was a pleasure finally meeting you after our numerous emails and phone conversations this morning, regarding the editor position.
After talking with you, meeting the team and getting a better understanding of what is involved in the position, I am even more confident that there can be no better a match. During the interview, Mike Peterson showed me several recent projects, and Rose Anderson explained the process and gave me a look at the computer applications typically used. I am very familiar with the entire set-up and have done work almost identical to the ones shown.
Currently, my schedule is flexible, and knowing your urgency to fill the position, I would like to meet Mr. Jones at his earliest convenience. Please drop me an email or a quick call with date and time and I’ll be sure to arrange my schedule around it.
I really appreciate the time you took to interview me, and I am looking forward to hearing from you soon.
Best regards,
Sandy Williams
通过上面的范例,应聘者可以看到,面试后的感谢函表面上是对主考官的面试表示感谢,实际上是在进一步推销自己。因此,应聘者要把握机会强调自己可以胜任所应聘职位,同时对面试时回答得不够完善的问题进行补充说明,加深主考官对自己的印象。